Frequently Asked Questions

Welcome to the Frequently Asked Questions section. This should be your first port-of-call if you have any administrative or technical queries regarding the course you are completing, your student account, or the MScFE program. A link to the FAQs is always available at the bottom of your screen.



You can search the FAQs by keyword to find potential answers to your questions. You can also click on the categories on the left to display only the FAQs that relate to a particular topic.



If you are unable to find the answer to your question on the FAQ page, please use the Student Support Form to contact the Student Support Team. Academic questions related to course content should be posted in the discussion forums available in the online course rooms. Your faculty and instructors will answer as soon as possible.



My group project members have been inactive on the platform. What do I do next?


WorldQuant University’s mission and success depend on students actively engaging and collaborating in our learning community. Much like in a professional work setting, respect, tolerance and regular interaction are vital.

Participating in group work is mandatory and being inactive and unresponsive negatively impacts both your own academic progress, and that of your group members.

To this end, please take careful note of our group work policies and requirements:

  1. All group work submissions must include the full names and email addresses of the contributors on the first page of the assignment itself. Inactive group members who did not contribute to the work should not be listed.

  2. Each contributing group member must complete the submission process individually and click “submit” after uploading the assignment to prevent it from remaining in a draft state. Only those group members who contribute to the assignment and complete the full submission process will receive a grade. Should you not be able to access the submission page before the deadline, please alert the Student Support Team as well as your group members in advance. 

  3. To report inactive or unreliable group members, please reach out to the Student Support Team and be sure to include the course name, your group number, and the name(s) of the inactive group member(s) in your message.
Please note that failure to participate fully in the group work assignments will result in a zero grade and possible withdrawal from the course.


How do I edit my profile?

  • Select My profile (found on the top right-hand side of the page, next to your profile picture) and select the drop-down menu. 
  • Click on Preferences and then Edit Profile
  • This will open your profile and all the available options. 
  • To upload a picture, select User picture and a box and description field will appear. You can either use the drag-and-drop function to add your picture to the box or you can use the file picker option. 
  • Once you have added the relevant information, scroll to the bottom of the page and select Update profile
  • Be sure to provide the correct details, as they will appear on your certificate.


What are the components of the WQU learning platform?

The learning platform consists of the following main components:

  • Course room - This is the space in which a course is housed e.g. Financial Markets. Within the course room, you will be able to access modules, forums and course registration options.
  • Module - Accessible from within a course room. Click on a module to view the course material and assignments. 
  • Resources - These are the compiled course notes, references and any reading recommended by instructor.


How do I get access to the WQU learning platform?

To register as a student at WorldQuant University, you will need to follow these steps:

  1. Open your web browser and type https://wqu.org/ (or click on this link). 
  2. Click on the Apply now to get started
  3. If you are an existing user, select the Access your Application button and login. 
  4. If you are a new user, select Start new Application
  5. Fill in the form provided and submit. 
  6. Be sure to provide the correct details, as they will appear on your certificate. 
  7. Once you have logged in you will gain access to the rest of the application process.


May I use different devices interchangeably throughout the course?

Yes, your learning profile is central to your learning experience.

You can leave the site and continue your learning where you left off, whether you were working from a phone, tablet, laptop or desktop computer.

How do I download a better browser?

If you would like to download a better browser to view the content, click here to download Google Chrome, and click here to download Mozilla Firefox.

Do you have a catalog or student handbook?


Yes. You may find the latest WorldQuant University catalog at this link or from the left sidebar menu of the learning platform.



Do you have a catalog or student handbook?


Yes. You may find the latest WorldQuant University catalog at this link or from the left sidebar menu of the learning platform.



How do I reset my password?

If you struggle with logging in, it may be necessary to reset your password:

  1. Open your web browser and visit https://masters.wqu.org.
  2. Next to the user name and password fields, click on Forgotten your username or password? 
  3. Fill in the email address you used to create your WQU profile.
  4. Check your email inbox to receive further instructions. If there is no email in your inbox, please be sure to check your Junk/Trash folder. 
Should you still be experiencing trouble, please reach out to the Student Support Team.


How do I reset my password?

If you struggle with logging in, it may be necessary to reset your password:

  1. Open your web browser and visit https://masters.wqu.org.
  2. Next to the user name and password fields, click on Forgotten your username or password? 
  3. Fill in the email address you used to create your WQU profile.
  4. Check your email inbox to receive further instructions. If there is no email in your inbox, please be sure to check your Junk/Trash folder. 
Should you still be experiencing trouble, please reach out to the Student Support Team.


What happens to all my information if my user account is suspended?

Your account will merely be suspended and no information will be deleted. Once your account is reactivated, all your profile data and grades will be recovered within ±48 hours.

What is your advice for people with a slow internet connection?

Limit the number of browsers and windows you have running at the same time, and avoid running sites that take up a lot of bandwidth, such as Youtube. File-syncing services like Google Drive, Dropbox, or OneDrive might be moving data in the background, which can eat up your bandwidth and slow down your internet connection. Quit or pause those applications if you find them moving files.

Computers often download necessary updates in the background, while you are doing something less web-intensive. You can configure your PC to notify you before downloading any updates, and schedule installation when you are not using your computer, either in the middle of the night or when you are not studying.

If your Internet connection is not stable and you frequently lose your connection, get into the habit of saving your work often. Work in an offline text-based editing application such as Microsoft Word for your project and assignment, until you are ready to submit it online.

Which browser do you recommend I use?

You can access the WorldQuant University Platform using most browsers; however, we recommend that you use the latest version of Chrome, Firefox, Microsoft Edge, Safari, or Internet Explorer to prevent compatibility issues. If you are experiencing trouble logging in and/or accessing course content, download another browser to try, or make sure your browser is up-to-date.

Do I need to install additional software to participate in this program?

All course content on WorldQuant University online platform is available online; however, it is recommended that you download a PDF viewer such as Adobe Acrobat Reader or similar, as well as having access to Microsoft Word and Excel.

How does the online learning model work?

All WorldQuant University courses are presented online. This means you do not attend any face-to-face event, but instead access all course material and live sessions through the university platform.

The courses are designed with busy professionals in mind, so most content can be completed at a time that suits you. If you have queries regarding the coursework, you can ask questions to the Instructional Team by posting a question in the Student Community forum in the overview section of your course, or in the Questions To Faculty forum available in each weekly module. You can also send an email to the Instructional Team by using the email address they post in the Course Announcements forum at the beginning of the course. When possible, you can attend a live session and ask your question via live chat.

Module assignments need to be submitted within weekly deadlines, and for each activity the deadlines will be clearly indicated.

What is the course structure?

The program is comprised of 9 courses and a Capstone course. Each course is seven week-long with one module for each week, followed by a one-week break before the next courses starts.

Each week's module has the following elements:
  • Course notes 
  • Infographics 
  • Videos 
  • Multiple-choice question quizzes 
  • One assignment (during week 1, 2 and 4 of every course) for collaborative review
  • Group project work (which spans all seven weeks) 
  • One live session hosted by the instructor


Will I be able to view my completed courses?


  • Yes, all courses that you have completed will be available from the My Courses block. This block is located on the right of the screen in any course view. 

  • You will, however, no longer be able to attempt the quizzes or assignments within the course




What is the Collaborative Review system?


The Collaborative Review system is a model in place at WQU where students assess and grade each others’ weekly assignments. We find the Collaborative Review system mirrors how financial engineers work in professional settings - collaboratively, shoulder-to-shoulder, and checking each other’s work.

The MScFE program at WQU enables our students to develop relationships with fellow students all around the world, and the Collaborative Review system is a part of supporting that process.




How do I download Adobe Acrobat Reader?

You may require Adobe Acrobat Reader to view some course material. You will find a free download of the software here.

My user account has been suspended, what does this mean?

Your account was suspended due to there being no login for 90 days. If you would like to reactivate your account, please contact our Student Support team using the contact form.

How do I register for a course?


You will gain access to the first university course once you have successfully completed the application process. At the completion of the application process, you will receive an email containing a link that, once clicked, will automatically enrol you into the  Student Orientation Course. Please complete this course as it will teach you how to get the most out of the platform.

Going forward, and only once your final assignment grade has been released, please visit your current course room and select "Course Registrations" from the left sidebar menu and select the course you wish to register for. On the next page, click the "Register" button. Registration closes 23:55 (UTC +2) the day before the course begins.

Please take note of the start date of the next course. Should you ultimately not be able to commit to the next course, please reach out to Student Support to request a Withdrawal or Leave of Absence and/or inquire about the next possible course session. 


How do I register for a course?


You will gain access to the first university course once you have successfully completed the application process. At the completion of the application process, you will receive an email containing a link that, once clicked, will automatically enrol you into the  Student Orientation Course. Please complete this course as it will teach you how to get the most out of the platform.

Going forward, and only once your final assignment grade has been released, please visit your current course room and select "Course Registrations" from the left sidebar menu and select the course you wish to register for. On the next page, click the "Register" button. Registration closes 23:55 (UTC +2) the day before the course begins.

Please take note of the start date of the next course. Should you ultimately not be able to commit to the next course, please reach out to Student Support to request a Withdrawal or Leave of Absence and/or inquire about the next possible course session. 


How do I register for a course?


You will gain access to the first university course once you have successfully completed the application process. At the completion of the application process, you will receive an email containing a link that, once clicked, will automatically enrol you into the  Student Orientation Course. Please complete this course as it will teach you how to get the most out of the platform.

Going forward, and only once your final assignment grade has been released, please visit your current course room and select "Course Registrations" from the left sidebar menu and select the course you wish to register for. On the next page, click the "Register" button. Registration closes 23:55 (UTC +2) the day before the course begins.

Please take note of the start date of the next course. Should you ultimately not be able to commit to the next course, please reach out to Student Support to request a Withdrawal or Leave of Absence and/or inquire about the next possible course session.